Tweak #076 - Each of our stores has a flame — an intangible essence that gives it unique life and meaning. And just as we might work to...

Tweak #075 - Today's episode provides insights into an effective and simple method of analyzing your store's visitor journey using a...

Tweak #074 - What would happen if we looked at our bookshops like a publisher looks at a book? Take a mental walk through the store with...

Tweak #073 - You've got more display thank you think. Many of us lament our lack of display space in our book spaces. We know that when...

Tweak #072 - We're exploring a book club pick that is making a difference in the way we approach relationships: David Brooks' How to Know...

Tweak #071 - In this season when stores are packed with people and stacked to the rafters with books and gifts, Lisa talks about creating...

Tweak #070 – Re-telling a Ken Blanchard classic about Butter Cups, Lisa reminds us in this busy season that it's easy to miss the mark...

Tweak #070 – Today we're thinking about how our little actions at the point of sale mean so much – for better and worse. Instead of...

Tweak #068 – It costs nothing and yields immediate results: being really good at noticing things is your most profound superpower that...