PODCAST: We're in a Different Business Than They Are

Tweak #083 - Though I cringe when I watch someone default to Amazon to order a book in the middle of a conversation, my hope and belief lie here: We're different. We are as different from that A store as fast food is from the best farm-to-table restaurant.

Grokking that deeply leads to radically different thinking about what we do in our bookstores and how we do it.

Listen now!

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