PODCAST: Not Rote, But Real

Tweak # 089: Peter Miller's Shopkeeping book inspires a look at the way we greet each other in the bookshop. We all are subject to falling into our routines and this is perhaps the most profound tweak yet, rooted in the simplicity of a real "I see you" greeting.

Let this episode inspire you to foster real relationships and enrich the experiences of everyone who walks through your doors. Listen now!

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