Tweak # 106: Are book returns quietly draining your resources? In this eye-opening episode, Lisa reveals how routine book returns can consume the equivalent of eight full weeks of work for one person. Use this episode to spring forward and begin your own analysis on how to transform this challenge into an opportunity to improve efficiency and profitability. Listen to previous episodes to learn or recall practical strategies to minimize returns and maximize sales through thoug

Tweak # 104: The secret sauce that has given Franklin Fixtures resilience in the economic "big pause" we've experienced is the same one that gives our bookshops staying power in tough times: it's all about inventory strategy. What if we sold every book we purchased? What if we got out of the business of returns? What if we held less inventory and turned it more frequently? Join Lisa in these powerful questions to ponder in this week's Two Minute Tweak. Click to listen now. Su

Tweak # 095: We've been talking with a lot of people who are rebuilding after losses – and we want to help. This special edition of the...

Tweak # 088: As we think about and offer help to our colleagues hurt by Hurricane Helene, it's a moment to take stock of those things we...