Tweak # 097: Our shelves are like a silent sales staff, and it packs a warm and wonderful connection when they look customers in the eye....

Tweak # 096: Just as a captivating book hooks us from the first chapter, our bookshops can captivate visitors from the moment they step...

Originally published 11/09/2018, updated 3/24/2024.

Tweak # 095: We've been talking with a lot of people who are rebuilding after losses – and we want to help. This special edition of the...